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Orchard Park Resident GuideA volunteer site for residents居民指南Emergency? Call 911

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Mail and package safety

Collect your mail every day, and pick up packages soon after they arrive. Mailboxes here have been broken into.

At a glance

Mail
Collect it every day.
Away from home
Ask USPS to hold your mail, or ask a neighbor you trust.
Outgoing mail
Hand it to the carrier, or use a blue box before its last pickup.
Packages
Pick them up soon after delivery, or use a package locker.
Mail stolen
Report it to the Postal Inspection Service and San José Police.

Official sourceManagement email to owners and residents about mail theft and preventive measures, Posted here Reviewed

More sources (5)

Official sourceManagement email to owners and residents about recent mail theft,

Official sourceManagement email to owners and residents about mail theft,

Site summaryOf U.S. Postal Inspection Service, Report a crime

Site summaryOf USPS Hold Mail

Site summaryOf USPS Informed Delivery

Management told owners and residents that most mailboxes at Orchard Park were broken into on March 3 and March 8, 2026. Thieves look for mail and packages that are left out, and more so during the holidays. These tips come from management’s emails and from the U.S. Postal Service.

Mail

  • Collect your mail every day.
  • Going away? Ask USPS to hold your mail. It is free, for 3 to 30 days. Or ask a neighbor you trust to collect it.
  • Sign up for USPS Informed Delivery to see your mail before it arrives.
  • Hand outgoing mail to your carrier, or put it in a blue collection box before its last pickup time. Never leave outgoing mail in your mailbox overnight.
  • Think about a PO Box for sensitive mail, and switch to paperless bills.

Packages

  • Schedule deliveries for when you are home, and turn on tracking alerts.
  • Pick up packages soon after delivery, or ask someone to pick them up for you.
  • Have packages sent to your work address or to a package locker.

If your mail is stolen

Every owner and tenant who lost mail should report it, so each loss is on record:

If you see a crime happening, call 911.

Questions

My mail was stolen. What do I do?

Report it to the U.S. Postal Inspection Service (report online) and to San José Police (the non-emergency line is on the Emergency page). Every owner and tenant who lost mail should report it, so each loss is on record.

Official sourceManagement email to owners and residents about recent mail theft, Posted here Reviewed

More sources (1)

Site summaryOf U.S. Postal Inspection Service, Report a crime